Some imp sites you may need....

there are few services offered which most of us might not be aware of.
I have listed few of them

1. BSNL Portal for Complaints suggestions, The reply takes time but atleast you get it. Also you may receive the phone call for confirming before closing the service ticket.

http://portal.bsnl.in/bsnlcca/welcome.aspx

2. Online Bill Payment : MSEB (Electricity board Maharashtra)

http://billing.mahadiscom.in

3. Consumer Complaint portal : India

http://core.nic.in/

direct complaint registration form:
http://demotemp41.nic.in/guest/complaint/default.asp

4. Website of Indian Govt.

http://india.gov.in/

5. Online telephone directory for Pune

http://210.212.176.226/namesearch.php?selssa=PUN

6.

Many more to come

now i have to go for lunch !